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Missing invites

ilseminary
Listener

I put out an invitation for Zoom meeting yesterday using email contacts but not everyone received an invite that was included? Help.  

1 ACCEPTED SOLUTION

sachinzoom
Community Champion | Zoom Employee
Community Champion | Zoom Employee

If you or users are unable to receive emails from Zoom, including notifications and activation emails, you can use the following information to troubleshoot.

https://support.zoom.us/hc/en-us/articles/360032808951-Not-receiving-emails-from-Zoom

View solution in original post

3 REPLIES 3

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hi,

If the correct email addresses were used I would ask if they could check their spam / junk folder for the invitation.

 

Regards

Yes I thought of that and invites were not in their spam.  But thanks for the heads up.  I am stumped!

sachinzoom
Community Champion | Zoom Employee
Community Champion | Zoom Employee

If you or users are unable to receive emails from Zoom, including notifications and activation emails, you can use the following information to troubleshoot.

https://support.zoom.us/hc/en-us/articles/360032808951-Not-receiving-emails-from-Zoom