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Meeting attendance reports from previous Pro account

a_fox
Listener

I ran some meetings in October last year on a Pro account and then downgraded to the free account afterwards. If I re-upgrade to Pro now can I get the attendance reports for those meetings or is it too late?

2 REPLIES 2

lancetlc
Attendee | Zoom Employee
Attendee | Zoom Employee

Hey @a_fox ,

 

Thank you for your message. You should still be able to get the attendance report from October last year, Zoom Reports are retained for one year. Reports older than a year cannot be recovered.

AdActa
Listener

Hello, @lancetlc 

if I re-upgrade my account to Pro, my more-than-1-year-old reports could be retrieved?

Thank you,