Maintenance is being performed on Zoom's support site on November 4 that may cause support impact. For more information, please click here.
Everything you need to work together, all in one place.Explore Zoom One's Collaboration Tools
Connect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Collaborate over video without scheduling a meeting
Remove the hassle of traditional scheduling with Zoom Scheduler
Simplify communication and drive engagement with Workvivo
Innovative video solutions for every meeting space.
Solutions to host impactful virtual and hybrid experiences.Find a Solution for Every Event
An omnichannel cloud solution optimized for video.
Zoom solutions elevate collaboration across vertical use cases.Discover Zoom Industry Solutions
Enabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
An open platform that allows developers to build Zoom apps and integrations.
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
Hey Team, I was in a meeting recently, and in the middle of the meeting, my meeting shut down. I had the time set for 1 Hour, but the meeting closed around 30 minutes in. Could you please help me figure out what exactly happened?
I'm sorry to hear about the inconvenience you experienced with your Zoom meeting unexpectedly shutting down. Let's try to address this issue to prevent it from happening in the future.
Firstly, it's essential to ensure that your Zoom application is up to date, as older versions may have vulnerabilities or bugs that can cause instability. Please visit Zoom's official download page and ensure you're running the latest version.
Secondly, internet connectivity can play a significant role in the stability of your meetings. A weak or unstable connection might lead to such disruptions. It's worth checking your internet speed and stability, possibly even considering a wired connection if you are currently using Wi-Fi.
Another factor could be system resources. If your device is running multiple applications at the same time, it might be worth closing unnecessary programs to ensure Zoom has access to enough system resources.
If the problem persists, there might be specific account or server-related issues at play. In such cases, reaching out to Zoom support with details such as the meeting ID and the time the shutdown occurred will allow their technical team to provide more targeted assistance.
Lastly, if you anticipate the meeting being critical, having a backup plan, such as a secondary host or an alternative meeting platform ready, could help mitigate any unexpected interruptions.
I hope these suggestions help, and your future Zoom meetings run smoothly without any disruptions.