Immersive View : Some participants shown as their Camera Off

Forum|Forum|3 years ago
October 15, 2022
2 replies
0 views

I am Zoom Host and use Immersive View from my computer. The problem faced is that in some devices, some participants shown as their Camera turned off (which actually not) since in my computer see all participants' camera turned on i.e. in android phone Vivo X70 Pro see all participants' face same as computer, but android tablet Huawei Mediapad M6 not (some participants as Camera off). Other participants face the same problem in some devices too.

Is this issue related to device specification? Or is there anyway to fix this?

Z

ZOT

Community Champion | Employee

Hi Sarapop

The use of Immersive View is OS version dependent.

https://support.zoom.us/hc/en-us/articles/360060220511-Immersive-View

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Prerequisites
Zoom desktop client
Windows version 5.6.3 or higher
macOS version 5.6.3 or higher
Zoom mobile app
Android version 5.6.3 or higher
iOS version 5.6.3 or higher
For macOS: OS version 10.13.3 (High Sierra) and above

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