Flickering video that freezes after a few minutes | Community
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Newcomer
jackied8812
Newcomer
March 17, 2023
Question

Flickering video that freezes after a few minutes

  • March 17, 2023
  • 1 reply
  • 0 views

My video on a recent zoom call with 17 people was flickering after a few minutes and then froze. This kept happening over the course of the two hour meeting as I kept turning the video off and then on in order not to distract the other participants. I am using a Windows 10 on  a DESKTOP-UUMU1MR
Processor
Installed RAM 8.00 GB (7.47 GB usable)
System type 64-bit operating system, x64-based processor

I have never had this problem before. Could it be related to my wireless service or proximity to the router?

Thanks for any help.

Jackied8812

    1 reply

    B
    Newcomer
    BlueTear
    Newcomer
    March 19, 2023

    your problem is most probably generated by the fact that you have some hardware video processing activated in zoom.

    try this: go to SETTING -> VIDEO (left side of settngs window) -> ADVANCED ( bottom of the video setings ) then uncheck  boxes there (one at a time to see witch one is the problem - or all of them at once to see if it is the right fix, in the HARDWARE ACCELERATION zone)

     

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