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As someone who is hearing-impaired, I find it tiresome that I have to request hosts every time to enable close captions. Why is it not the default? It is discriminatory to place the burden of requesting this on hearing -impaired people, especially given the fact that many hosts have no idea how to enable this.
I fully understand your opinion. However, I guess that other people might have a different opinion with you. Once Account owner or Admin enable close captions, you can use it alway enabled.
Prerequisites for closed captioning and live transcription
To enable Closed captioning for all users in the account:
, and then click Lock to confirm the setting.
Apparently my last comment wasn't saved. Can you help me figure out how to set this up universally on our account? I have a pro account, I have already followed the above instructions on how to allow for cc / live transcription... BUT when I log on to meetings ZOOM app, there is no CC button to push, nor do captions auto generate. I have looked al through the help docs and have found absolutely nothing to address this, nor is there a place to email actual tech support directly. It should not be this hard to accommodate our participants.
EddiePAEK. The challenge I have is that every meeting, even recurring ones, seem to generate a new API for CC. I have an ai captioning system that we bought and I set it to auto-join a Zoom meeting ata specific time but each time the API must be manually copied by the meeting host and since it changes for every meeting it is very labor intensive. 1. Why does Zoom do this? 2. Can I make it so the API stays constant for a recurring meeting? Thank you.