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Does IPAD 10th Gen work with Virtual Receptionist (KIOSK)

maje
Listener

‎2023-04-13 08:34 AM

When paring from Zoom, I get an error code 6321, this device doesn't support this feature.  The IPAD is running on OS version 16.4.1.

1 REPLY 1

cheekjd
Listener

‎2023-05-10 03:49 PM

We are also now having this issue with our new ipad 10.2 9th Gen. We had a Mini and upgraded to a new and larger ipad. I didnt see any requirements of size of Ipad, but now we have no Reception Ipad. This is important to us and I would love to see some feedback from Zoom as to why this is not working. We are using JAMF for MDM but removed the Auto-lock policy. Is it possible there is another policy cause this issue?