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Corrupted Meeting Recording File

Bsherer22
Newcomer
Newcomer

Hey everyone. I was recording a Zoom session and the file seems to be corrupted.

 

When trying to convert it to an mp4 it keeps on pausing at 32% and won't go any further. It's not just the conversion either. When I try to copy the file to another folder, the copying procedure also stops at 32%. So, there's some corrupted data around 32% of the way through the file.

 

Is there anything I can do to recover the non-corrupted portions of this file?

 

If it was a regular video file I would try to trim before the 32% mark and after and just stitch the portions together, but because it's not yet converted to an mp4 file I don't know how I can work with the file at all.

 

Any advice appreciated.

Thanks!

1 REPLY 1

Jameswalter
Contributor I
Contributor I

If you close your laptop or turn off your computer while the recording is converting, it will stop the conversion process. If you change the name of the double_click_to_convert. zoom file(s) while the recorded meeting is converting, it may corrupt the file and not convert correctly.