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Checking for and Downloading latest version

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rubygott
Listener

‎2021-12-22 06:57 AM

Instructions say to check what version zoom you have go to your profile picture and click help and then about to get to that option.

When I go to my profile picture there is no option for help.  Any suggestions welcome. Trying to determine what is the latest version and download it if I don't have it.  When I go to the download center nothing happens when I try to download 5.9.

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rubygott
Listener

‎2022-11-12 04:05 PM

You have to be in the Zoom app not on the desktop client.

Once in the Zoom app if you click on your profile picture you

should get the updates option.

 

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rubygott
Listener

‎2023-02-08 04:12 PM

Sorry that's above my pay grade and knowledge level.  

Hopefully someone else here or at Zoom will be able to help you.

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dees
Listener

‎2024-05-13 03:20 PM

I went and uninstalled Zoom and reinstalled and I still don't have the ability to check for updates nor latest version. When I googled Zoom app and tried to download it (thinking maybe this was a different version than desktop, I received message "already installed". 

 

So I have followed all instructions I've found in community support and STILL cannot tell if I have the latest version or what version of Zoom I have.

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