Can't disable waiting room

[lhrsw]

Hi,

I usually have the waiting room enabled and then disable it after class starts so I don't have to monitor and let people in while I'm talking or while a student is talking. For my last two calls, that option is grayed out. How do I disable waiting room?

The articles the chat bot gave me didn't reference this.

Thanks

[moondeva]

This just started happening to me too as of May 1st!! I wonder if some setting changed? It's very frustrating. The only alternative is to use passcodes and my clients hate that! 

[moondeva]

Did you find any help for this yet? I've tried everything. 

[lhrsw]

No, I haven't found any help for this, and Zoom has zero support, which is a surprise to me as someone paying for the product.