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Zoom AI Companion2022-09-22 03:18 PM - last edited on 2023-08-01 11:30 AM by Bri
Mostly a Mac user, but have hosted my licensed Zoom account on Win machines, recording locally. Trying to record a quick app demo on zoom with this newish (2 months) Lenovo running Win11, and I just took the 22h2 update this morning...
The problem is I can't get the Local Recording settings field ("Store my recording at:) to change. The field says it's recording location on OneDrive (don't want that), and the path cannot be changed by highlighting /typing over or using "change" button to select another location. What's odd is that clicking "open" takes me to the local zoom folder, but it wouldn't record there.
I logged into the website and turned off cloud recording there (which means I probably won't be able to record from the phone), went back to the app - STILL couldn't get the data field to reflect the local folder.
Uninstalled/re-installed Zoom. - STILL couldn't to get the field to reflect the local folder.
Decided to do a quick test meeting to record, and sure enough - it recorded locally, but the "recording at:" field STILL said it was recording to OneDrive. And it seems to be recording in both places.
So, unless I keep the zoom folder open on my computer and watch the folder appear when I start recording, how can I be sure I'm recording locally at the beginning, and not find out later it recorded to OneDrive and sounds like a dog's breakfast?
2022-12-03 08:36 AM
I have the exact same problem. Meetings are being recorded locally, but also on the cloud. And I can't change the default location. More precisely, I can't get a new location to save.
2023-07-11 12:06 PM
Yes, I'm having the same problem as well. I click into the webinar to edit it/them (in this case it's a recurring webinar), change the setting from "in the cloud' to "local computer," click Save, and... it's still set to "in the cloud." 🤔
2023-08-10 11:17 PM - edited 2023-08-10 11:20 PM
Same problem reported for a customer. In addition to this, when the recording starts, it dies, yielding an error code, either 53346421 or 258221335.
Also, the "Change" button to edit your storage location, is missing.