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Breakout room camera support


Please can anyone help me get me camera back working in a breakout room.  This problem has just started today.  I have tried leaving the meeting and going back in and this did not change it


Community Champion | Customer
Community Champion | Customer

Our first suggestion in cases like this is to open up the Settings window and go into the Video tab. If you cannot see your camera there, I recommend you unplug your camera's USB connection, wait a few seconds, then plug it back in again.  Many cameras occasionally "loose connection" over USB and require re-connecting to the system, at which point it can make a connection to Zoom.

Ray - / aka "Old Desert Lizard"
Please mark this post Accepted if it helped you !

Any other ideas? It’s a built in camera on a fairly new Mac.  I think it must be a setting somewhere! Any help would be hugely appreciated!