Audio not working

[LeenGee]

• HELP! PLEASE!

The music in our class this morning sounded as if it was either underwater or it was cutting out completely 🫣

We could be heard crystal clear.

All settings were as normal(original musicians on)

It was the first class on our new Asus laptop(if that info helps)

We did (luckily) have our old laptop and used it for our second class and everything worked perfectly.

I know a couple of you guys on here have had similar problems and I'm guessing it's something to do with the latest version of Zoom.

We use a mic and a mixer and we've never had any issues.

Does anyone have a solution, pleeeease 🙏

Thank you 😊 

 🚴‍♀️🏋‍♂️💪