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Access to old data

LinkLiberty
Listener

I need access to data from My account. Recordings that a client is asking for. I no longer have a pro account because I don’t need it anymore. How can I get in touch with a human being behind the guardian chat bot! 

Thank You!

1 REPLY 1

Bort
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi @LinkLiberty 

 

Cloud recordings should still be available on your account, but access to them is tied to having a paid account. If you upgrade your account to Pro again, you should regain access to those recordings.