Hey y'all! I am using Zoom Events for the first time and I really like the UI and setup. However, I cannot find how to enable the ability to copy or save chat messages. The Save Chat menu option is disabled when in the webinar, and it's not there in the chat options when I click the three dots or in More under participants.

In my personal Zoom account, copying and saving chat messages is enabled, but I've gone through all the settings in Zoom events and can't find it. Am I missing something? Where would it be? Please help!

I am attending my first zoom event, and I don’t see any sort of microphone option. I wish there was something confirming that I am muted. Does anyone know if the lack of any sort of mic display means that no one can hear me? I completely muted my computer mic after a minute but I’m just curious.

I have a number of tracks defined for a particular event. When I display the filters on the "Sessions" page, the Tracks are all listed in a random order. Its not alphabetical, nor is it the order that they were created - its just odd. 

Is it possible to define the order the tracks are displayed? Or at a minimum, have them sorted in alphabetical order?

Also, it would be ideal if you could edit a track name and have it apply to all sessions. Imagine the use case where I decided to rename a track - as I understand it, currently I would have to individually edit every session in that track.

Thanks

I’ve had a couple of conversations with other Events producers about the recent change to the appearance of the Track Filter on the Events Sessions tab. The one on Zoomtopia for example:

One producer had originally created their upcoming event with a number of tracks to indicate topic areas of their 200+ sessions. As you can see from the Zoomtopia example, the “sliding tab bar” quickly fills up, and you can’t see the rest without sliding. Okay, I get it.

But what order are the tracks listed in?

(A) We haven’t been able to figure it out, and…
(B) There don’t appear to be any way for the Host to control the order.  

Alphabetical would be a nice start. Allowing the Host to manage an orderable list would be better. 

Any thoughts?

Hi,

I have an issue with creating new hub in Zoom Events.

I have Zoom Events Unlimited license, I am logged in with correct account but I am having Access Denied error and can not create hub in Zoom Events.

I am located in Ukraine in Kyiv and can not set up Stripe or PayPal account.

Billing information is updated, there is no geo-blocking in account.

Any ideas?

Maybe this will help:

I see this error in Console:

Uncaught (in promise) Access denied 2/e/billing/account:1 

a Company keeps adding me to their events. I’ve never asked to register to. They send out the links under multiple different email addresses and it feels very spam and been going on for about 3 months multiple times a week.

I’ve been personally contacting them asking them to remove me as as well as canceling the registration.

Any advice on how to get off this group’s master list?

We are working on putting Zoom Events into place for our client to handle their virtual two day conference and was interested in examples of Sponsorship packages that others put together. Is anyone able to share what they have done or a best practice? 

I would like to use the Zoom Lobby to collect the attendee's acceptance of consent (for example, consent that the session is recorded). I can put the appropriate message in the lobby description. May I also have an "Accept" button that then places the attendee in the session? Ideally, there would also be a "decline" button that exits Zoom. Thanks.

The Zoom looks as it should when we are using Immersive View, but our Livestream is showing some peoples backgrounds. 

A new problem we started seeing about a 3 weeks ago.

This is happening with latest Zoom version, Windows computers and Mac.  We've had people toggle on & off basically every option we could find for their own virtual backgrounds.

Image below shows how the person on far right looks as expected in Zoom, but is showing his home background.