Events

I have a one-time webinar I created in Events. It looks like it may go over the cap on our Unlimited Event Licence. Is there a way to add the Pay Per Attendee Add-On licence to my account so we can pay per attendee for any overages? Or is the only way to increase the attendee size to move up to the next size on the event's annual plan?

Hi Team, We usually need to send bulk invited ranging from 1000 to 70K participants. I see an option of CSV in setting up email invite section. Wanted to know the format that is required for the CSV file and also how many invites can be sent at once.  Regards,Suparna Chakraborty

Hello,  I'm planning a Zoom event and I need to be fully bilingual, English and French. Would the interface be in French if the attendee chose French as their language? Would all the buttons on our event be bilingual, such as the buttons for sign up, lobby, sessions... etc.?

Hi Zoom Community,I'm trying to set up a PayPal Sandbox account for testing paid tickets in Zoom Events (not production). I've followed the general PayPal linking guide in Zoom Events settings, but I'm running into issues. I was able to create a sandbox account in paypal.The sandbox also auto-creates a personal and business account. But trying to connect the business account to zoom events portal always gives me an error (as shown in the image attached)Has anyone successfully connected a PayPal Sandbox (not live) account to their Zoom Events hub? If so, What steps did you follow? Thanks for any insights

My webcam is pointed in a way that I can't look at the gallery and the webcam in the same direction, so it always looks I'm not looking at the camera when I'm looking at the Gallery on the Right Side of the Zoom Window.  Can Zoom add an option to put the Gallery on the Left Side of the Zoom Window?

We are holding an event next month that offers attendees a professional development certificate upon completion. For those registered who cannot attend, we would like to offer them the opportunity to watch the recordings of the sessions so they can then receive the certificate. I have been trying to find where you can access the analytics of who views recordings from the LOBBY (not the Zoom web portal), but I'm not able to find this information anywhere. Is there a way of accessing those analytics? 

When we schedule a zoom event in our hub and people register, we do not receive any sort of notification. We have the little box checked in our notification settings to receive an email and a zoom notification (in the zoom events hub notification center) when changes are made to the event. Yet, we do not receive any sort of notification. I have had a ticket open for 2.5 weeks with Zoom support, but get no where with their service team. It's frightening that we pay a lot of money and cannot get answers. Any advice on how to receive an email notification when someone registers for an event would be helpful. 

I created a paid event in Zoom events. However, it appears that registrants can login to the event from multiple devices. We want to prevent that so that paid registrants cannot share their login credentials to give access to a non-paid registrant. Is this possible? 

Hello, I'm seeing an issue bringing the Tracking Source Name or Tracking Source URL into the Zoom trigger in Zapier, though it is showing my test source on the Zoom side. Any ideas as to how we can get the tracked source logged in Zoom to flow thru to Zapier? It looks like Zapier acknowledges that it is a value, it's just not populating Thank you!.

Two questions:1. When I download an attendee list from our meeting in Zoom Events, it has many who are listed as absent in the lobby plus the join and exit times are blank, and the video watch time is also blank.Why are they listed if they didn't actually attend? 2. We also seem to have a lot of people who join the lobby but never join the meeting...is that a design issue? Perhaps it should take them directly into the event when it starts if they joined the lobby?

Hi Zoom Developer Community,We are developing a medical seminar platform that integrates with Zoom. Previously, we used the **Zoom Webinar API** (`POST /v2/webinars/{webinarId}/registrants`) to register users programmatically. This worked great - users could register with one click, and Zoom automatically sent confirmation emails with join links.Recently, we started using **Zoom Events (Webinar Plus)** for our seminars. We discovered that the standard Webinar API doesn't work with Zoom Events and returns error code 3000:{"code": 3000, "message": "Registration has not been enabled for this webinar: xxxxx"}We then tried the **Zoom Events Tickets API** (`POST /v2/zoom_events/events/{eventId}/tickets`), which successfully creates tickets. However, we found that **confirmation emails are not automatically sent** when using this API.## Our QuestionIs there any way to achieve t

In Zoom events, you can send an auto-generated email to all "attendees" that the recording is available. How do I get that same message to those who registered but didn't attend? The "sorry we missed you" email" doesn't have the option to add the watch recordings widget.  The settings for the recordings available email do not allow you to select absent attendees. 

Hello! Does anyone know how to view the # of people who went to my registration page but didn't register for the event? My team tracks our registration page conversion rate and this would be enormously helpful.

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I am unable to share my screen when I join from my browser. This is the first time I've ever had this issues and my co workers are experienceing the same issue. When panelists join from the app, they are able to. Was there a Zoom update that limits the ability to share screens from the browser?

I am trying to confirm the exact behavior of Zoom Events Production Studio regarding speaker video tiles.If a speaker is assigned to a tile in a Production Studio scene but their camera is turned off, what appears in the live view?Does the tile remain visible (for example, showing a placeholder, profile picture, or name)?Does it remain as an empty/blank tile?Or does the tile disappear entirely from the live output?My goal is for a speaker’s tile to disappear automatically when that speaker is not on camera. I have reviewed the Production Studio support documentation, but this behavior is not described.If anyone has confirmed information from Zoom or has tested this behavior in a live Zoom Events environment, I would greatly appreciate your input.

We have a workflow for a client where custom registration questions have been setup for their Zoom meetings. The client would like a couple of conditional questions to help filter out unwanted registrations. For example the following: ---Conditional question 1- Yes- No Conditional question 2 (only visible if previous answer is no)- Yes- No Block of text (only visible if both previous answers are no)Text explaining that the user should not register for the meeting. (ideally submission would also be disabled)--- I have looked through the Zoom documentation and far as I can tell this is not possible: https://support.zoom.com/hc/en/arti

Hey y'all! I am using Zoom Events for the first time and I really like the UI and setup. However, I cannot find how to enable the ability to copy or save chat messages. The Save Chat menu option is disabled when in the webinar, and it's not there in the chat options when I click the three dots or in More under participants. In my personal Zoom account, copying and saving chat messages is enabled, but I've gone through all the settings in Zoom events and can't find it. Am I missing something? Where would it be? Please help!

Hi I am mod for an investor event for my company in 2 days and have discovered that the settings are different to the ones I usually have when I have just done a zoom webinar. I chose to upgrade my subscription to the new 'event' option as the branding is nicer, but in my trial run I couldn't work out how to get 2 speakers plus the presentation slides on the screen. It lets me select side by side presenter mode (shows the slides plus 1 person) but I want to have 2 people visible while the slides are up. I tried spotlighting two people but it isn't changing what attendees will see. Please help me!

Resolved... was just a delay

What is the most effective way to distribute class materials (pdfs) to attendees of a Zoom event?

Hi Zoom Community, If a Presenter is unable to use the zoom app (blocked by their organisation) to present can they present through their browser in Zoom Events? If this is possible, how do we go about setting this up? Many thanks  Richard

Hey Zoom Events Community! Following today's Office Hours on AI content generation, I'm curious - what's your most surprising AI success story? Or maybe your biggest "well, that didn't work as planned" moment? &#x1f605 I want to hear about it! 👇 Reply below and share! What did you try? What happened? What did you learn? Who's brave enough to go first? 🙋‍

The install instructions can be found here: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063458`sudo apt install ./zoom_amd64.deb` And the result is`Unsupported file ./zoom_amd64.deb given on commandlineThank you for your help. No clue why Zoom doesn't have a 'technical support' community group.`

Without changing anything, one day this started happening. I am connected to computer audio as usual. And the laptop's speaker is chosen but I can't hear anything. I open the audio settings to test the speaker and before even clicking on it suddenly I can hear the speaker. I test the speaker (same laptop speaker) and can hear the chime. Great. Close the window and can no longer hear the speaker. So now I have the window open the entire meeting to be able to hear while I try to figure this out. Help!