Without changing anything, one day this started happening. I am connected to computer audio as usual. And the laptop's speaker is chosen but I can't hear anything. I open the audio settings to test the speaker and before even clicking on it suddenly I can hear the speaker. I test the speaker (same laptop speaker) and can hear the chime. Great. Close the window and can no longer hear the speaker. So now I have the window open the entire meeting to be able to hear while I try to figure this out. Help!

Two questions:

1. When I download an attendee list from our meeting in Zoom Events, it has many who are listed as absent in the lobby plus the join and exit times are blank, and the video watch time is also blank.

Why are they listed if they didn't actually attend?

2. We also seem to have a lot of people who join the lobby but never join the meeting...is that a design issue? Perhaps it should take them directly into the event when it starts if they joined the lobby?

Hi I am mod for an investor event for my company in 2 days and have discovered that the settings are different to the ones I usually have when I have just done a zoom webinar. I chose to upgrade my subscription to the new 'event' option as the branding is nicer, but in my trial run I couldn't work out how to get 2 speakers plus the presentation slides on the screen. It lets me select side by side presenter mode (shows the slides plus 1 person) but I want to have 2 people visible while the slides are up. I tried spotlighting two people but it isn't changing what attendees will see. Please help me!

Hi. We are organising a multi-day summit next March. I want to ensure that people using screen readers or other assistive technology can register for the event, and to also bookmark individual sessions. I am struggling to find any information about the accessibility of the registration form, and navigation of an events hubs.

Any advice on this would be very much appreciated.

Stephen

We have an event that is currently open. We have the unlimited 500 license assigned. We've 1200 people registered and have hit our 500 person limit. Has Zoom made any changes to where you can buy a different license or add on  a license to increase the capacity of a zoom event that is already happening? 

We have registrants who are unable to access the plaform currently.

Thank you!

Hello, 

I have purchased a zoom events licence. 

I desperately require help in setting up a Zoom Event. My requirements are:
Setting up three simultaneous sessions.
Setting up the event in a way so people can land on the lobby page and choose a session they would like to attend (there will be 3 simultaneous sessions going on)
Setting up a way to send speakers for each session a different sign up link so they can be granted host/co-host access and can share their screen.
Setting up a link for attendees so they can just click the link, which leads them to the lobby and they can choose which session they want to enter.
Allowing other people to edit the event and help host it.

How do other people editing the event access the back end to edit, apart from the link initially sent?

Additional info that would also be really helpful:
How do recordings work for each session? I know they can be viewed directly from the lobby after it ends but can a time limit be set where it can be stopped after 30 days?


Pretty please, if somebody could reach out and help guide me through this process, I would be eternally grateful. Please help with clear directions or if possible, and not too much trouble, screenshots. 

Thank you!