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Video not recorded but audio did

JackrabbitTech
Listener

‎2024-03-21 02:00 PM

Please help! I just completed a 4 hour Webinar and only the audio was recorded on in my Cloud. I have checked my settings, nothing has changed from previous webinars where I was able to get audio & video. 

Would love to know 1. What went wrong? 2. Is there a way that I can get the video? 3. How do I prevent this from happening again? 

 

 

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