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PowerPoint share in presenter view

sherrys
Newcomer
Newcomer

When I use PowerPoint presenter view using 'advanced screen share to share a portion of the screen', all works well until I click an imbedded video. After the video ends, the PowerPoint resumes but jumps out of the 'advanced screen share' to 'basic screen share'.

 

Is there a fix?

2 REPLIES 2

RobSFT
Newcomer
Newcomer

I have the same question, and issue for attachments imbedded in slides.  same thing happens.  I get kicked out of presenter view and have to click the presenter view option twice to re start it. which the audience sees as well.  I have not seen any posts about this issue other than yours and no related fixes.  is there a 1800 number to call zoom support ?

 

amywhope
Newcomer
Newcomer

I am hoping someone has an answer to this as I have an upcoming presentation and know this will be an issue.