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Poor video quality when screen sharing video

zakari96
Listener

I am trying to run a webinar in which I share my screen and play some pre recorded content. The issue I am having is that when the video is played, the content is blurry and illegible. However, when paused it comes into focus only to then go blurry again a couple fo seconds after resuming. I believe I have done everything I can but wondered if anyone has any possible solutions before I call it quits.

 

Cheers

1 REPLY 1

bstrelko
Community Champion | Customer
Community Champion | Customer

By default, Zoom content sharing will prioritize sharpness over motion unless told to do otherwise. Have you tried the 'Optimize for Video' option? 

 

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068426

 

If you still experience issues after optimizing for video, you may wish to play with advanced sharing options:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063824

 

Remember that your upload speed and local CPU resources are important factors for quality as well.