You're invited to Zoomtopia 2022! Our annual user conference will take place in the Americas on November 8-9 and in APAC, Japan, and EMEA on November 17.
Learn more about our hybrid event experienceEverything you need to work together, all in one place.
Explore Zoom One's Collaboration ToolsConnect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Bring fluid interactions to hybrid teams with Zoom Huddles
Innovative video solutions for every meeting space.
Bring meeting spaces online with Zoom Rooms
Conference Room Connector links existing rooms to Zoom
Innovative solutions for every space
Solutions to host impactful virtual and hybrid experiences.
Find a Solution for Every EventHost hybrid and virtual events with Zoom Events
Elevate your brand with single session events powered by Zoom Sessions
Broadcast at scale with Zoom Webinars
Host and attend classes, group events, and more OnZoom
An omnichannel cloud solution optimized for video.
Engage customers with Zoom Contact Center
Deliver intelligent support with conversational AI
Zoom solutions elevate collaboration across vertical use cases.
Discover Zoom Industry SolutionsEnabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
Global Services
Flexible subscription plans for hardware
An open platform that allows developers to build Zoom apps and integrations.
Explore over 1,500 apps in Zoom App Marketplace
Documentation for building on Zoom's platform using APIs, Webhooks, and SDKs
Resources that help developers evaluate & build with our solutions
Post your questions and get help from our developer community
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Explore Zoom's technology ecosystem
Find a trusted Partner
Learn about Zoom's Partner Programs
Access marketing & sales resources
Login to the Partner Portal and click 'Learn'
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
Keep your Zoom client up to date to access the latest features.
Download CenterDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds2021-12-27 08:06 PM
Hello All,
I would like to ask you help, experiences as a system administrator from your institution.
we are using Blackboard LMS and let only instructor have 'hosts' authority.
- Instructor can create zoom meeting(personal, recurring ETC) via LMS.
- Then, student can Join the meeting via LMS. (course by course)
however, when I look into after the report from Zoom there are some "blank" under email column. - the email will be uses for attendence P/F.
I had check ,
- LTI configuration from LMS side and it had configured.(LTI1.1, turned on 'role in course', 'name', 'email address' to send)
- the every user(guest) has email address from LMS profile.
I do not want to push every student should have zoom meeting account for any reason. Even without zoom accounts, student can access their zoom meeting class and they should not worry about their attendee report.
I might has been miss some configuration to sending email address from LMS(Blackboard) to Zoom. so I would like to ask your experiences. any ideas?
Regards,
Sanghee
2022-01-11 11:37 AM
Hi @sanghee LTI Pro should be able to retrieve student information from the course level and into reports. I am seeing you are looking at Active Host reports from the Zoom portal, you can pull reports directly from LTI Pro within BB as well. Can you confirm that your students are not showing up there as well? Can you confirm if you are using LTI 1.1 or 1.3?
2022-01-11 04:04 PM
Hi, @Freddi_G
Thank you for your comments.
The page that I've shared was screenshot via LMS.
When I click 'ZOOM' menu under the course of LMS(Blackboard), it just let me move a page "under LMS - but ZOOM page".
Please understand, we are using Blackboard(LMS) and it is not a specific LTI configuration. It is only supported via LTI PRO. and the LTI PRO is working just same as other LTI tools.
- linking, share user/course information. (default provided informaton is name/role/email, via LTI tools.)
And zoom.us and LMS->course->zoom(report) does has same information.
and YES, There is no students(guest) email address. But Full name have correct information.
We are using LTI 1.1 following ZOOM guide.
(using LTI PRO app from zoom market place - LTI 1.1 configuration from Blackboard.)
I had requested this to Blackboard and Zoom Support each.
* Blackboard shared an informaton with me. "Blackboard provided all information when user(instructor or student) access the 'zoom' menu via LMS menu such as "user name", "user role", "user email"."
* I am working on this via zoom support ticket. however no clue at this time.
I need this information desperately to confirm user information, for helping instructor to save time by automation.
Thank you for your interest.
2022-01-11 06:08 PM
Thanks for that clarification, it was my understanding that as long as this information is being passed from BB via LTI it will show up under reports despite the fact students do not have accounts.
Pls give me the case number and I will review further.
2022-01-11 06:19 PM
Thank you for your care.
Here is the case number, #13121944.
and It might be help your understanding that what kind of data provided from Blackboard via the attached video 2:58 ~3:06 of the case.
Thank you!
2022-02-17 08:57 AM
Hi All.
I have the same issue.
I'm using LTI1.3 on Moodle and I'd like to save in reports the participants' email address, not only username, w/o create Zoom accounts. How can I do?
thank you
2022-02-17 04:06 PM
Hello, @DarioDN
For your information, I would like to share my status.
I had keep ask(or request) this issue but ZOOM's results goes NO, IT WON'T BE. - should make all user zoom account.
In addition, recent article(or notice) - Update to Account Reports and Dashboard - includes "As part of our continuous efforts to implement best-in-class privacy and security practices for all users, starting March 1, 2022 Zoom will remove email addresses for users flagged as guests from Account Reports and Dashboards unless they meet any of the conditions listed below.".
So I had ask, what condition "can" remain the record without zoom account. but still wait status.
The best way to resolve or make it more clear is create a support case, but please aware you need to explain from a to z with a detail.
Regards,
2022-02-18 12:26 AM
Thank you for your detailed reply.
Searching your text on web, I found this .
And the explanation is really messy.
In fact I, as you, I suppose, starting from Moodle have a participant authenticated.
Anyway, I'll try to contact the support.
thank you