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2022-01-11 03:07 AM
I'm an online teacher and recently (since 3 days ago) I'm experiencing the following problem:
- My school's email account on zoom shows a delay of 10 seconds or so on video.
My audio is fine and on time, but video and screen sharing have this big delay. (which for lessons is a lot)
- My personal email account didn't show this problem on my tests.
- Other online meeting services didn't show this problem on my tests.
My wifi connection is fine. I have updated zoom. Even deleted and downloaded it again on my MacBook pro.
Does anyone have any idea what could be done?
2022-01-20 03:04 PM
Hi @BrunaLV ,
In this case, the best way to resolve this is by submitting a support ticket here: