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Desktop Audio non functional

JohnLogginsNPS
Listener

Zoom room functions in all ways EXCEPT it will not transfer the audio from a shared application like a Power Point. So presentation goes along just fine but when the Power Point has sound from say a group of sea lions it will not transfer to the other participants. Again. The microphone functions, Speakers work,...just will not share any sounds from any desktop application such as Power Point or OBS Studio. 

 

Any help would be gratefully accepted. 

 

1 REPLY 1

YaBoiB
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hello @JohnLogginsNPS

 

 Zoom Rooms sharing functions with audio work the same way as the Zoom Desktop client works. Here is a support article on how to share audio from a Power Point or any other application that you are using. 

 

https://support.zoom.us/hc/en-us/articles/201362643-Sharing-computer-sound-in-a-screen-share#h_01GBX...

 

There is a small radio box in the lower left hand corner that you can enable and share computer sound from and it will share the audio from a Power Point or any other application that has audio to share and is shareable. 

 

Please let me know if this is helpful for you. 

 

Regards,

Brandon


Brandon (he/him/his)
Zoom Community Champion
Have you heard of Zoom AI Companion?