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the session was going well when suddenly I could no longer hear my student . she ended the meeting and came in on her phone. we had the same problem. She could hear me but I couldn't hear her...it was quite stressful. Please help if you have resolved this problem 🙂
Hi @marysiaN54 sorry you had issues on your call. We will need to do some investigation to get to the root cause.
Pls provide the following details so we could raise a support case for you.
Feel free to also raise a case with support directly here.