Customer Success Forum
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Welcome to the Customer Success Forum!

Welcome to the Customer Success Forum! This is a collaborative place for Zoom users to share customer success stories, learn about upcoming events, and exchange use cases for helpful ways to use Zoom features.

Recent Activity

Zoom not auto updating on MSI installs

We have installed Zoom with the MSI installers and set them to automatically update.Zoom recently pushed out an update that did not auto install and it required admin privileges to install the update so IT had to be called and install the update on a...

Jakz34 by Listener
  • 965 Views
  • 3 replies
  • 0 likes

Accidentally clicked Educator account

Hello, I accidentally clicked Educational Institution while trying to sign up and now I cannot complete a sign up through the email I wish to use Zoom through. I'm currently using another email to post this. Is there any way to undo this so I can con...

WV by Listener
  • 3069 Views
  • 10 replies
  • 0 likes

Background image not changing

Hi,I have been so frustrated! I uploaded some new images into my Zoom settings and changed my background image to a new one. The problem is that even after making this change, the old image is still the one showing up in my background. Why is this ha...

Reshowing Amazon Video for a Class

Hello, I have a question to which I'd appreciate someone's responding. I teach a business course to college students, and I wanted to show an excerpt from the video "House of Games," which is on Amazon. When I tried to show the video, the sound came ...

Langbert by Listener
  • 1282 Views
  • 3 replies
  • 0 likes

Resolved! no video on zoom

Hi all, \has anyone encountered no video on zoom lately? I am pretty tech savvy and I cant figure out why there is no host video on my zoom when I am the host. I teach online and it annoying the student s cant see you.my Czur document share I working...

NAUhsa by Listener
  • 998 Views
  • 3 replies
  • 0 likes