Customer Success Forum
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Welcome to the Customer Success Forum!

Welcome to the Customer Success Forum! This is a collaborative place for Zoom users to share customer success stories, learn about upcoming events, and exchange use cases for helpful ways to use Zoom features.

Recent Activity

Accidentally clicked Educator account

Hello, I accidentally clicked Educational Institution while trying to sign up and now I cannot complete a sign up through the email I wish to use Zoom through. I'm currently using another email to post this. Is there any way to undo this so I can con...

WV by Listener
  • 10 replies

Background image not changing

Hi,I have been so frustrated! I uploaded some new images into my Zoom settings and changed my background image to a new one. The problem is that even after making this change, the old image is still the one showing up in my background. Why is this ha...

Reshowing Amazon Video for a Class

Hello, I have a question to which I'd appreciate someone's responding. I teach a business course to college students, and I wanted to show an excerpt from the video "House of Games," which is on Amazon. When I tried to show the video, the sound came ...

Langbert by Listener
  • 3 replies

no video on zoom

Hi all, \has anyone encountered no video on zoom lately? I am pretty tech savvy and I cant figure out why there is no host video on my zoom when I am the host. I teach online and it annoying the student s cant see Czur document share I working...

NAUhsa by Listener
  • 3 replies