Customer Success Forum
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Welcome to the Customer Success Forum!

Welcome to the Customer Success Forum! This is a collaborative place for Zoom users to share customer success stories, learn about upcoming events, and exchange use cases for helpful ways to use Zoom features.

Recent Activity

Background image not changing

Hi,I have been so frustrated! I uploaded some new images into my Zoom settings and changed my background image to a new one. The problem is that even after making this change, the old image is still the one showing up in my background. Why is this ha...

Reshowing Amazon Video for a Class

Hello, I have a question to which I'd appreciate someone's responding. I teach a business course to college students, and I wanted to show an excerpt from the video "House of Games," which is on Amazon. When I tried to show the video, the sound came ...

Langbert by Listener
  • 3 replies

no video on zoom

Hi all, \has anyone encountered no video on zoom lately? I am pretty tech savvy and I cant figure out why there is no host video on my zoom when I am the host. I teach online and it annoying the student s cant see Czur document share I working...

NAUhsa by Listener
  • 3 replies

Scheduling Privilege Solution

I haven't touched on Scheduling Privilege in a while, but it came up twice during my recent Business Reviews, proving its significance in resolving ongoing customer issues. Scheduling privilege is designed for a user or an executive admin to: Assign ...

crissyd by Participant | Zoom Employee
  • 5 replies

Immersive View in meetings and webinars

Recreate the feel of your class or conference room by placing up to 25 video participants onto a single virtual background with Immersive View. Participants are automatically placed onto provided scenes and the host can adjust the arrangements as nee...

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AJR03 by Attendee | Zoom Employee
  • 2 replies