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Purpose-Built for Care: How The Dorm is Redesigning Hybrid Group Therapy Spaces With Zoom Rooms

EmersonS
Participant | Zoom Employee
Participant | Zoom Employee

Virtual care is now an integral part of serving clients at The Dorm, a mental health treatment center for young adults. 

 

The Dorm transitioned from zero to 100% virtual services during the pandemic, and within a few months, resumed in-person care with a hybrid approach — four days a week in person and one day where all sessions happen virtually. Additionally, The Dorm’s founder and CEO, John McGeehan, estimates that between 20% and 25% of clients have chosen an entirely virtual treatment path, which may include individual therapy sessions and remote participation in group therapy sessions taking place at The Dorm.

 

McGeehan and his team are focused on implementing this new hybrid model of treatment in a way that’s effective for all participants. 

 

“Everyone was masked in our facilities, so how could we overcome the audio hurdle? How could we set up cameras that weren’t just a 180-degree view but had a 360-degree perspective, so it didn’t matter whether you were remote or in-person?” he asked.

 

See how The Dorm is approaching hybrid mental health treatment using Zoom Rooms and DTEN devices to create spaces purpose-built for care.

 

How The Dorm Went Virtual

 

Before March 2020, virtual treatment wasn’t even on the center’s radar. McGeehan said his team prioritized in-patient care and even had concerns about the effectiveness of treating high-acuity patients online. 

 

All that changed with the COVID-19 pandemic. The Dorm migrated 900 sessions a week to Zoom meetings, ranging from psychotherapy to life coaching and group therapy.

 

“We did extensive research on platforms and landed on the Zoom platform largely because of its ability to help us enable a HIPAA-compliant program and its user-friendliness. We pivoted our entire platform to virtual for all sessions, each and every day,” McGeehan said.

 

Learn More Here!

4 REPLIES 4

_jppayongayong
Listener | Zoom Employee
Listener | Zoom Employee

This is Amazing!! The Dorm's innovative use of Zoom has revolutionized the concept of virtual co-living and community building. Their creative approach to online events, shared spaces, and fostering connections truly embodies the spirit of collaboration and support. Kudos to The Dorm for reimagining the possibilities of remote living and bringing people together in such a unique way!

crissyd
Participant | Zoom Employee
Participant | Zoom Employee

We are now living in a hybrid world so I'm happy to know that The Dorm is using a technology like Zoom Rooms to facilitate hybrid group therapy sessions. This setup has the potential to enhance accessibility, flexibility, and engagement in mental health care. 

bdelossantos
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Innovative Care, Virtually and In Person. The Dorm successfully transitioned to virtual care during the pandemic and now offers a hybrid model with a combination of in-person and virtual sessions, catering to the preferences of clients and leveraging Zoom to create purpose-built spaces for care.


"Challenges help us grow, try and learn new things, welcome constructive feedback, embrace uncertainty, and always assume the best intentions, especially with our teammates." - from a respected leader

KhatC
Participant | Zoom Employee
Participant | Zoom Employee

Initially, a patient may feel disconcerted sharing their mental health with a group virtually. It could take some getting used to but knowing that healthcare providers still provide therapy sessions online even after the pandemic, this tells me that the treatment is indeed effective. Way to go The Dorm for your innovative use of Zoom!