Waiting Room

[BluelampT]

Hi There.  I have a trainer who has advised that when they moved all delegates from the waiting room to start the course, one delegate was stuck in the waiting room.  He tells me that the system automatically remove them after a few minutes.  The delegate tried to re-join but it said that he had been removed.  The trainer is adamant that he did not remove this delegate.  Has anyone else experienced this?