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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

pro account

StaceyLazovsk
Newcomer
Newcomer

Hi everyone! please help me return my pro subscription! Does anybody know what I can do?
II have payed pro but still don't have an access pro. I used to try everything, Sign out, exit Zoom, and sign back in
It doesn't work for me. 
I have an email from zoom that payment was processed and invoice pdf 

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