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login and security code

poria10
Newcomer
Newcomer

Hi

we bought 6 pro accounts from our reseller so the accounts are connected to his domain email

and since ZOOM changed the security that every time i try to enter zoom from adiffrent computer it ask for acode that is send to his email and i need to wait for him

can we do any change of it ?

 

its very hard to work like this 

 

thanks 

2 REPLIES 2

Mitch3
Newcomer
Newcomer

If I understand your question correctly, are you not able to whitelist specific emails? Or only authenticated users if they use SSO method?

sachinzoom
Community Champion | Employee
Community Champion | Employee

Hi,

 

You will need access to the email if you are changing devices ( for your own security). However, you can try changing to another sign-in method: 

 

https://support.zoom.us/hc/en-us/articles/202480323-Linking-your-Zoom-account-to-another-sign-in-met...

 

If this helps, please accept the answer as an accepted solution.