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2023-02-02
04:57 PM
- last edited on
2023-05-05
11:04 AM
by
Bri
I already canceled the payment, but the payment continues to be made.
It's been four months with today.
I even pay for it, I can not use upgrade version.
if you look at the bill, you will see my claim record.
I need you to cancel my payment right now.
2023-02-03 12:27 PM
Hello,
Please refer to Cancelling Your Subscription. Simply cancelling, disputing, or ordering a stop payment will not stop automatic debits. You have cancel your paid service through your account.
If my reply helped guide you in the right direction, please click the Accept as Solution button. This helps others with the same question.