Hi,

I got a notification that my credit card expires in 90 days, and I must update my payment method. If I don't, some paid functions will become unavailable. 

My plan is paid until April 2026. I am not considering adding a new credit card until then. Please explain which functions will be disabled and at which point. Thank you.

I had to sign up for zoom to have a telehealth with the Cleveland Clinic.  It was communicated to me that the zoom account would be free.  I was charged $17.07 on April 15th.  How do I get this refunded and have the account cancelled?  I would be happy to have an account but intended to have the free version.  I will only use Zoom for virtual doctors visits and I do not want to pay $17.07 per month.

Buenos dias

Hace unos dias automáticamente se realizó el pago de la cuenta de zoom, el cual no quería que renovara, pero se renovó sin mi autorización, necesito reembolso ya que no utilizo la cuenta de zoom  y tampoco la usare, por favor necesito ayuda, ya que es bastante caro.

Muchas gracias, quedo atento a sus comentarios

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(Good morning

A few days ago the payment was automatically made for the zoom account, which I did not want to renew, but it was renewed without my authorization, I need a refund since I do not use the zoom account and I will not use it either, please I need help, since It's quite expensive.

Thank you very much, I look forward to your comments)

My plan says that I have the Pro Plan. However when I schedule a meeting I only have basic plan features. My meeting ends in 40 minutes. This is really irritating because I am paying for Zoom service and I am not getting what I paid for. Getting help support help is nonexistent.