I have a Zoom account for $160/year. Want to cancel it. When i go to web portal i am immediately logged in on old email, and into a basic -free-account. I absolutely go in circles on the website trying to log out and re log in on new email -i just remain in the previous basic account. Can anyone assist? 

Dear Zoom Customer Service Manager,

I am [Your Name] from Jeju Education Office. I am reaching out regarding our intention to utilize a Zoom Pro account, and I have a few inquiries regarding the payment method.

1. Currency of Payment: We plan to proceed with payment using a credit card. Could you please confirm if payment is made in US dollars or if it can be processed in South Korean Won?

2. Payment Unit: At our education office, payments in South Korean Won can only be processed in increments of 10 Won. Could you kindly verify if it is possible to make payments for the Zoom Pro account in South Korean Won, specifically in increments of 10 Won?

I would appreciate your prompt response to these inquiries. Please feel free to contact me if further information is required. I look forward to hearing from you.

Zoom: anyone know how to  email them? I can't get any sense out of the useless chatbot. 

I have cancelled the professional plan as it is not worth the money but ZOOM are still trying to take payment from my account. Why?
This is really annoying and, more seriously, it is now affecting my credit record. I regard this as bullying. I want them to  stop immediately.

I am based in Singapore and a subscriber of Zoom Pro. Can someone please advise me on how to change my billing method to Bank Transfer instead of Credit card payment. This is a corporate policy to make all payments via bank transfers in my company, thus, this change is required.

Please assist.