Hello
I have tried several times to switch from my Basic account to the Pro account. Every time I try to save my credit card details, I get stuck in an endless queue and it doesn't go any further.

I have checked the data several times, my address is correct, the credit card details are correct.

What is the problem?

Bonjour,

Je ne parviens pas à entrer en contact avec une personne afin de trouver une solution au sujet d'une impossibilité de consulter mon ancienne adresse email, devenue invalide, pour réceptionner le mail envoyé pour opérer le changement de mon email et le confirmer !

Quelqu'un a-t-il une solution ?

Merci de votre attention.

Ciao a tutti.

Spero che qualcuno possa aiutarmi.

Sto cercando di fare un upgrade dal mio profilo di base a quello Workplace Pro.

Il costo dovrebbe essere di € 149,90, come scritto bene in vista ovunque sulla piattaforma.

Ma appena riepilogo l'ordine, pronto per pagare, mi appare una voce di costo denominata "IMPOSTA STIMATA" con un ulteriore costo di € 32,98.

Quindi il totale che vorrebbe farmi pagare (TASTO: Invia Ordine e Conferma Pagamento) è di 182,88.

Decisamente superiore a quanto pubblicizzato/comunicato.

Mi sapreste spiegare perchè? Ho sbagliato io qualcosa nelle impostazioni oppure sono aumentati i costi?

Inoltre non capisco perchè un servizio on line (mai successo prima) vorrebbe farmi pagare un' IMPOSTA STIMATA.

Vi ringrazio molto in anticipo.

Osvaldo 

Can you please provide details of account activity for 2 separate periods in 2022.

The periods are from 01/09/2022 to 30/09/2022   and    from 01/11/2022 to 30/11/2022.

We are requiring the details of when the account was accessed and the type of activity for these 2 separate periods. I have signed into the Zoom Account for *********** and could not find the details we are requiring. 

I get a message saying that I have an open invoice. However, when I go to the relevant page and search for this open invoice, all invoices are marked as "paid". If I filter specifically for "open", nothing is displayed. I can't pay an invoice that I don't see.

Hello, I have a basic account which allows me only 40 minutes. We also created an account which is billed 12.99/month, but I dont know the login and password for that billed account so I can;t use it. Also a problem is (I think) that the free account and the billed account use the same email address. So I am paying for a membership every month that I can't use. Can I transfer the billed account somehow to my existing account? Or what shall I do?