Yesterday, I've succeed changed currencies from AUS$ to IDR. But today I still can't buy or add additional plan for large meeting. It says "You can not edit your current plan until your currency change request is complete. (300)". My office have planned a large meeting for this evening.

Hello. I signed up with an email address for my work. I did this before the organization set us up with Zoom through them. I didn't realize they were going to do that. So the work email, even though it's my organization's email they assigned me, doesn't seem to be associated with the organization. I've looked for the invitation link they sent me, but cannot find it. How can I reset this email address to match with my organization's? They have a business account. Mine is showing as a personal account even though it's the company's email address.

I just had my subscription auto-renew...and Zoom added products to the invoice I never subscribed to, goosing up the total invoice.  To me, this is unfair trade practices and poor customer relations.  I plan to take this to right place inside Zoom or a state AG to remedy.   However, I am raising awareness for everyone to review invoices when they occur and not blindly trust the invoice is correct and allow the payment to go forward.

Hi All,

We use a team Zoom account for our company, for almost every meeting I schedule, I assign someone as the alternative host. However in the past month, no one from our company is able to start a meeting on behalf of the original host.

Here is what we have done:

• Removed the waiting room so anyone can join and start the meeting
• Enabled alternative hosts for each meeting
• Ensured everyone has the licensed or correct account accessibility to be alternative host

Is there something we are missing/forgetting? Twice this week I was late to 2 calls because other calls ran over and it did not allow my alternative host to start the meeting.

TIA Community!

Buenas noches, tengo un problema, no puedo usar zoom pro a pesar que hice el pago, me indica que hay una deuda pendiente por una facturación pero cuando voy al historia de pagos no hay nada pendiente de pago, esto me está perjudicando y necesito usar zoom para una reunión importante.

Por favor, necesito que alguien me ayude y me de una solución.

HI all... I need to downgrade our business plan for 11 users down to Pro for 1-2 users. Unfortunately, I've just missed the renewall click-over and the payment is overdue for the old plan amount. If I pay it to downgrade, will I get a refund? Can I avoid paying it at all by canceling and then restarting as Pro?