Hello . My name is Christina and i have ZOOM PRO. I am a Pilates trainer and i use zoom to do online pilates classes. I use my Canon m50 ii for camera and a rode microphone. My Zoom account is connected with Vimeo and i have noticed that the video is upload in 720p. How can i upload my recording with  1020p? Because i cannot buy Business, i am one user

I was in Canada. I am currently in Peru for almost 3 years. I no longer use the Zoom account and tried to unsuscribe. It´s been two years and I can´t pay anymore where I am not using the account. How shall I do¡? I do not seem to find the option to do it on my own. Thanks. I don´t remember subscribing to it automatically. If so, we can´t be forced to keep a subscription that we cannot pay. It  has renewed automatically WITHOUT making me confirm whether I need it or not.  Please help. Thanks.

I have a pro account, zoom says I can't submit tickets via the chatbot, had to go through a big process to submit ticket.

This began happening to ALL meetings on TWO of my paid PRO accounts in the past week.  Meetings scheduled in a pro account are all of a sudden limited to 40 minutes again.

When I speak to Zoe (the chat bot) she can't/won't answer my question and then when I ask to speak to support, she tells me "Unfortunately, your account does not have access to live chat support." I am wondering why this is occurring since I have a Pro account. Thanks.  

Hello everyone, 
Where are the invoices? 😞 I am trying to locate the invoices that I need for tax purposes, but cannot locate them.  Many online references say to go to the navigation menu, click 'Account Management' then click 'Billing'. 'Billing' does NOT exist in 'Account Management' in my Zoom. Any help is much appreciated.