Hello, I have contacted Zoom but receiving conflicting information.

I have a subscription that started on 30th July. My account management settings don't tell me what date/time the subscription ends. An employee at Zoom is telling me repeatedly that it ends at the end of the day on 30th August.

But if that is true, my subscription would be one month plus one day.
Can anyone shed any light on this? I need to be very clear because I have an important meeting on 30th August and don't want to take out another month unless I have to.

Hi I have just learned that I pay montly and once a year. That must be a mistake. Now I want to cancel the montly payment. But it seems that when I cancel that I lost my account. The payment per year is not listed in my account. What can I do? I do not want to pay double times? Than you for your help.

I purchased a zoom pro subscription and wrote the wrong vat number in the invoice . I am an authorized person in EU and do not have a vat number. I have only a CIF. Is it possible to change the information in the invoice without canceling the subscription?

Hello . My name is Christina and i have ZOOM PRO. I am a Pilates trainer and i use zoom to do online pilates classes. I use my Canon m50 ii for camera and a rode microphone. My Zoom account is connected with Vimeo and i have noticed that the video is upload in 720p. How can i upload my recording with  1020p? Because i cannot buy Business, i am one user