I've got email for all of my already onboarded users:

Story: Got 100 licenses, was trying to move from GOTOconnect to Zoom Phone, got 100 licenses, and was trying to set up everything and scheduled couple of port ins, 1 number already got ported in. While my users were signing up with the email invitation they received account got disabled and everyone got that email. At that time I was setting up the IVR/Group call settings. Submitted appeal, got rejected, submitted companys paperwork even tax returns got rejected. Now the 1 number which already got ported in is very essential to me, and now I can't port it out because I'm being told that I need zoom phone license to do that, but my account is disabled and downgraded so it won't let it process. Overall situation is going to a bigger liability case for Zoom.

Account ending with 1627. Phone number which got stuck is ending 2774. 

I have been chatting with the virtual chat bot. Not getting anywhere. Looking for assistance on two questions I have related to adding users to my workplace pro account.  

1. If a person has or doesn't have their own Zoom account what is the benefit to them or me to add them to my account? 

2. Is the fee to add a user to my account the same as if they were to get their account? 

Thank you in advance for your help!

We've had a premium account for years and a personal meeting number, and we are all over the world and rely on Zoom.  We pay automatically each month, and all payments are up to date.  We go into Zoom to start an incredibly important meeting today, and our meeting id is gone, they've replaced it with a free account id, the history is gone from the account, and I can't use support because it claims I have a free account and does not recognize either our old personal id or our new one.  Help!  My claim email sent is classified as low priority, and we are losing thousands a day because of this.  It is quite an emergency for us.  What do I do?

Когда открываю приложение или сайт, то высвечивается такое сообщение 

"На вашей учетной записи имеется задолженность в размере $18.00. В случае неуплаты задолженности вы потеряете доступ ко всем платным функциям и записям в облаке. Чтобы оплатить неоплаченные счета, щелкните Чтобы получить поддержку, щелкните

Захожу по ссылкам, нет никаких счетов и нет информации о поддержке. 

Может кто-нибудь сталкивался с подобным? 

Более чем полгода пользовался бесплатной версией, вчера сделал подписку. Теперь высвечивается такое соо

Hoi, hoi. Ik wil mijn abonnement upgraden van basis naar PRO en proberen mijn Nederlandse btw-id in te voeren, maar het systeem geeft aan dat het niet geldig is. Ik heb mijn btw-id geverifieerd op de VIES-database, en het is daar als geldig geregistreerd. Kunnen jullie mij helpen begrijpen waarom mijn btw-id niet wordt geaccepteerd in jullie systeem?

Alvast bedankt voor jullie hulp!