ZOOM IS COMMITTING FRAUD AND I CAN'T CALL ANYONE, I SENT EMAIL ALL THE THE EMAIL ADDRESSES ARE DEAD

THEY ARE MAKING UNAUTHORIZED CHARGES ON MY ACCOUNT - I CALLED PAYPAL AND MY BANK

I CAN'T CALL ANYONE AT ZOOM - THERE IS NO PHONE NUMBER

ALL THE EMAIL ADDRESSES ON THEIR WEBSITE ARE FAKE - THEY ALL RETURN "UNDELIVERABLE"

HELP ME PLEASE I'M FREAKING OUT

THEY'RE ILLEGALLY TAKING MONEY FROM ME THAT I NEVER AUTHORIZED

HELP PLEASE HELP

Hola necesito que me ayuden indicando como agregar el complemento de Large Meeting a una suscripción Pro que fue pagada desde Google Play. No me deja poder agregar complementos, y solo cancelar la suscripción. ¿Si se cancela puedo modificarla luego? Pierdo el dinero pagado?

EvaMaja

NEIN: "Ihr aktueller Plan ist Zoom Workplace Basic"

ich bin nicht in „Basic” worplace

Ich habe Workplace Pro bezahlt am   16.11.2024

( Bis zu 30 Stunden pro Meeting Unbegrenzt Anzahl von…)

Bitte mein Status beim Zoom umzustellen vom Basic auf PRO

Danke, mit freudlichengrüssenEvaSoos

Hello the matters at hand here are so complex, for many reasons, that I cannot figure out how to set up both a residential and business ZOOM account, primarily being ZOOM phone, email, fax, and SMS.  Your chat agent in support promised me new hardware at no charge because he said this was part of your nonprofit policies and proceeded to tell me that you have a specific program that pays all of a nonprofits account.  He said your giving fund/agent was called ZOOM CARES.  Which is true at least in part because you have a big portion on your corporate website dedicated to your giving efforts all over the world.  Which as a nonprofit CEO, I that alone is totally awesome, thank you.  Anyway, my start up of services still has not come together now for over 6 months.  You were to have sent me free hardware/phones, etc… 3 months ago and still, to date, nothing.  Furthermore still no phone services.  My point being here is that I need a community expert to engage now and help me sort this out, plus I feel strongly that your upper management that oversees small business accounts to step in and help us all.  That is just common sense to me.  This is my first post here in the community.  I really did not want to post such but now, as of this date, I am begging and desperate for help ASAP.  I can assure you that as a corporate CEO that I have been much more patient than anyone would normally be.  I am going to hope that somehow you can respond to me privately re: this post so that I can relay to you confidential info that you will need to sort this mess out.

Thanks, 

E