Porqué tengo un botón morado arriba de mi pantalla, con un rectángulo y un hombrecito y cuando le hago click me dice que Zoom.us esta capturando tu pantalla?
Aun si estoy con la app cerrada??
Me da a espía, alguien le pasa lo mismo?
Como puedo desactivarlo? Ya intente por todos lados!

Hello,

I just renewed my zoom subscription to pro, and immediately after, I was unexpectedly logged out of my account. I am now unable to log back in and get access to my account, I was kicked out of, and every attempt to contact support using other accounts has resulted in being told that these accounts do not exist. I simply am not able to reach support at all by now. I've tried for over an hour now, even via phone.

This situation is extremely frustrating as I am now left without access to my account or the service I paid for. I urgently need a resolution. Does anyone know how I can restore my account access or process a refund for the subscription amount?

I am relying on Zoom for critical purposes, and this issue is causing significant disruption.

Thanks for any help.

Hello,

I have clients who request to have Zoom licences assigned to general delivery boxes. We have done this without issue in the past but in the last year or so, when we go to assign these licenses, the client's receive a notification stating that we hve "requested to add you into their Zoom account" . If the client accepts the request, they have access to our Zoom admin portal (access to billing, etc.), which is clearly not what we want. 

When we assign the license to a client directly, they receive a message that our team "has created a Zoom account for you." If they accept this, they have access to their own account which can be used to schedule meetings. This is what should happen when we issue the license to a general delivery box.

Any ideas what we are doing wrong?

Thanks!

Hi Team,

I am the one of the zoom administrators in the organization.
We have disabled login with email access to the associates today on the zoom admin portal.
So, our main thing is all the users should login there zoom account by using the SSO Method.

But still i shows the email & SSO icon from the User’s account on Admin portal.

Any suggestion will be helpful.

Thanks,
Vinay.

I am posting here bc I do not want to talk to a bot and I cannot find a phone number to call or an email for Zoom support.  Zoom is declining my card for payment.  Checked with my bank - the card is fine and open for business.  I would like a person (not a bot) from Zoom to contact me and work through this