I have a Zoom One Pro account, but my call this morning with a prospect cut off after 40 minutes.  As my plan says, my calls should last up to 30 hours. 

Seeing that similar things have happened to other Zoom One Pro customers without satisfactory support from Zoom, does anybody know a way to get Zoom to help fix this?  If not, does anybody know how to get a refund for any month that my Zoom One Pro account isn't working properly? 

Thank you.

Ich möchte mein Abo gern von Basic auf Pro erhöhen. Jedoch funktioniert keine der angegebenen Zahlungsmethoden. Eine Kreditkarte habe ich nicht. Bei Sofortüberweisung wird meine Bank nicht aufgelistet und Pay Pal bringt mir eine Fehlermeldung. Wie bitte, kann ich dann hier bezahlen?

My Zoom account currently supports username/password and Google Auth as factors of authentication. However, logging in with Google Auth doesn't actually log me into the super admin Zoom account, and its causing a massive headache.

Here are some issues this causes:

- I'm randomly signed out of Zoom throughout the day -- if I sign in with a different auth than what I booked a meeting as, then I don't count as the host of that meeting

- Zoom support doesn't recognize 

- I do not have host permissions in meetings if I sign in with Google Auth but the meetings were booked with UN/PW auth

- I now have some meetings booked with both given I had my Calendly hooked up with one auth method and my GCal connected with another

Does anyone know how to reconcile the auths so they provide the same experience?

we acquired another company and I'm  interested in how we can add the new company to our instance.  I have an account (i.e name at company) in both systems but the new company system does not work.  I assume google IAM is running into problems with my same email.  How do we bring together the systems?  we need to keep the branding of the new company in the URL . 

We have received your downgrade request listed below. This downgrade will only take place on the next billing date if your administration does not allocate more licenses than you requested to downgrade by that date.

Next billing date after current plan downgrade

10 Zoom One Business Monthly license(s) 1 Zoom One Pro Monthly license(s) 

To undo this downgrade request, please delete the request from the billing portal.

https://imgur.com/a/UFbEfZk

I got this message and not sure how I make it back. and