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Zoom account

Marc8000
Newcomer
Newcomer

I bought a yearly subscription to Zoom Pro. Zoom sent me an email to confirm my payment. There was a 'Sign In' button on the email, so I clicked on it but it opened a free basic account. I tried to connect in different ways but I only get the basic account. What did Zoom do with my money?

5 REPLIES 5

KlasinaDG
Newcomer
Newcomer

Good question... same problem here and no opportunity to get in contact with Zoom 😕 

hey 

Emmascott
Explorer
Explorer

hey

Hi

Emmascott
Explorer
Explorer

what