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2025-02-17 11:57 AM
Hello! I just went to update my subscription to Workplace Pro. I need it for 4 months, which it is saying is $15.99/mo. so when I put that in the cart, then it is saying Total $63.96, and then below it says "Next charge Date Mar 17, 2025". If it's only $15.99/mo why would they charge me $63.96 up front? I am fine paying the total amount due right now, but I don't want to keep getting charged each month... if that makes sense.
Thank You
2025-02-17 12:57 PM
Hello @natashain2,
Welcome to the Zoom Community! We're glad to have you here.
Please check if you've added a different subscription or add-ons, as only the price of the Pro plan should appear in the cart. Advanced orders aren't allowed, so you should only see the price for 1 month or 1 year of the Pro plan.