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Zoom Pro License

Beds
Listener

Hello

my zoom invoice payments are updated, however, my profile is tagged as basic, not Pro

would you know how to fix this?

thanks, appreciate your help!

2 REPLIES 2

Bri
Zoom Moderator
Zoom Moderator

Hi @Beds ! Have you assigned your license? If not, the steps are outlined here: https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-Zoom-licenses

 

Hope this helps! 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?

VA
Zoom Moderator
Zoom Moderator

Hi @Beds and welcome to the Zoom Community! You may still need to assign the license you purchased. You can do this by signing into your Zoom web portal and selecting "User Management." The full step-by-step instructions can be found here. I hope this helps!


Virginia (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?