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2023-03-13 09:45 PM
I have cancelled my zoom 1 plan since last 2-3 months reason is, i tried to insert my debit rupee card, it does not accept on zoom account, hence after jan 2023, I haven't used my zoom account and i cancelled my account around 1 or 2 week ago.
But even after not using account for around 2 months, it is asking me for payment of 35 dollar for 2 months.
Kindly let me know, what to do now
2023-03-15 04:53 AM
Hey @niravhiingu would love to help, however, I would suggest reaching out to our Zoom billing support as they do not monitor the community and have the tools to resolve your issue. You can create a ticket here.
2023-03-15 07:57 AM
Thanks for prompt reply
2023-03-15 08:06 AM
i just saw the link, i already submitted the issue on the given link, ( 2 days ago ) but stilldate no response from team zoom.