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Scam Mail

dos4
Listener

hi, I'm trying to find an e-mail contact for zoom because I believe I received a scam e-mail about billing issues. It seems to have my credit card details so I'm trying to find out if my account has been hacked and my credit card compromised or if the e-mail was actually legit.

I cannot find an e-mail contact anywhere on the website, only FAQs. Can someone help me?

thanks.  

2 REPLIES 2

dos4
Listener

To clear things up: I did NOT SHARE my credit card details. It is my accepted method of payment for my zoom account. What I need is a way to contact zoom directly via e-mail to find out whether or not my account has been compromised. 

VA
Zoom Moderator
Zoom Moderator

@dos4 If you have concerns that your account may have been compromised, please contact our Trust & Safety team using the form here https://zoom.us/trust-form 


Virginia (she/her/hers)
Zoom Community Team
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