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Recording Capacity

Dimitris
Newcomer
Newcomer

Hello,

 

I would like to ask if the email alerts regarding cloud recording capacity can be delivered also to Admin Roles. If not, can you please advise if I can add more users as Account Owners, so they can monitor also the email alerts?

1 ACCEPTED SOLUTION

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @Dimitris adding on to @crchan123's reply, If the user with the Admin Role has enabled in email notification settings, Zoom will send an email to the host's email address when the process is completed. There will be two links in the email, the first will be for the host, only to manage the recording. The second link will be for the participants. 

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View solution in original post

2 REPLIES 2

crchan123
Zoom Employee
Zoom Employee

Hi @Dimitris, thanks for posting your question! Here are the instructions for adding users to a paid account. Once you add them to the account, they can receive emails related to the account. 

If this helps, don't forget to click the Accept as Solution button below!

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @Dimitris adding on to @crchan123's reply, If the user with the Admin Role has enabled in email notification settings, Zoom will send an email to the host's email address when the process is completed. There will be two links in the email, the first will be for the host, only to manage the recording. The second link will be for the participants. 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!