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2023-03-07 11:33 PM
I have a coupon from an email for a discount to my paid subscription. The email told me the subscription was only available until March 9th. I've tried to use it before it runs out tomorrow but I can't work out how to do it. On the current plan page, it's showing the code for this year as active and the one for next year as pending. When I try to pay it tells me "You are unable to modify your plan until your pending coupon goes into effect on Mar 9, 2023, you may cancel your pending coupon and retry to take immediate effect." I don't want to cancel the coupon as I want the discount, however if I wait until tomorrow the 9th according to the email I'll loose my discount.
I'd love some help here!
2023-03-13 01:49 PM
Hey @JCV here are some notes on the Zoom discounts let me see if this clears up some things!
2023-03-20 03:02 PM
Thanks, RN, but as an existing paid Pro licensee, when I click the email 30% off link, it does not take me to a checkout page. I want to but cannot give you my money! Safari for Mac.
2023-03-22 12:29 PM
No worries. I must have pushed the right button, because the 30% off renewal came through even though I did not give the feedback suggesting it was going to. Thanks.
2023-03-13 02:26 PM
I have received the offer, but not a coupon code to renew at the 30% off. When I click the link, it keeps searching and times out. I need a coupon code.