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2022-12-28 10:53 PM - last edited on 2023-02-17 01:11 PM by Bri
Today I got an email from Zoom that said that my billing information was changed by a person I know. How can someone else change the billing information of my personal account? I never authorized that. I’m sure this person doesn’t have my account credentials because I login with google and my account has two-factor authentication. If someone tried to login to my google account I’d also get an email.
2023-01-01 11:27 AM
Welcome to the Zoom Community, @h3xmind. Sorry for the delay in responding!
Because this is a public forum, we do not handle billing related questions here. Please submit a support ticket to our Billing team here and they will be able to assist you.
You can also use this link to report Abuse, Account Takeover, Fraud or Fraudulent Charges, Copyright or Trademark infringement, or to submit a Law Enforcement Request:
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