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2021-10-28 06:54 AM
Message was received that payment was declined .what is issue
2021-10-28 07:10 AM - edited 2021-10-28 07:11 AM
Hey @AIRASA, our Zoom billing doesn't monitor the Community as I would recommend reaching out to them directly from here
However, for additional guidance, I would ensure that you don't have insufficient funds, expired payment methods, a payment method we support (you can look into accepted payments methods here and topics), etc.
Are you prompt any specific error?
2021-11-01 07:23 AM - edited 2021-11-01 07:24 AM
Hey @AIRASA, just checking in on the billing issue, were you able to contact our Billing team, or were you able to get the billing error you were receiving?
2021-11-21 08:57 PM
i have already added the card for payment since 2 yrs but it is denied in this month