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Issue with Adding Users to Zoom Workplace PRO Licenses

BarbaraP
Newcomer
Newcomer

‎2024-11-08 03:54 AM

In our organization, we have Zoom Workplace PRO, which should include up to 9 licenses. At the moment, we have only 1 user. When I try to add other users, it says: "To add licensed users to your account, please purchase more licenses... and Zoom Workplace Pro (0 available)".

It seems that the licenses we purchased aren't available. What should I do?

 

Thank you. 

Topics:
2 REPLIES 2

wkincaid
Newcomer
Newcomer

‎2024-11-29 10:49 AM

I'm trying to get an answer to this myself.

Have you heard anything?

0 Likes

dianne3700
Newcomer
Newcomer

‎2024-12-18 10:31 AM

I'm having this same issue with Zoom Pro.  I couldn't find anything in Support and the ChatBot was not helpful at all.

Any ideas how to access the licenses?

0 Likes