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Impossible to change email account


Hello all,

I early have an zoom account wit an email.

I can't login to this account, because  the code to access is on this mail, that have been  broken. I couldn't access to this email, so that I could not recover it. But this zoom is paid (every year) from my card. I want to change this registered email to the new email without accessing the current one. I already tried to contact Zoom support, and received the guidance to create a support ticket. But I am not a Primer so could not create this ticket. Do you know any other way to solve this problem?

Thank you so much.